Terms and Conditions
Committed to Your Needs
RATES
As each job is unique with many variable factors. At one level a client may require a few local, aerial photos right through to a full media campaign with film creation.
We have a range of professional drones, which can be flown at different times depending on the client’s requirements. Therefore, we prefer to quote on an individual project basis, having discussed or been fully briefed on the proposed project. There are a number of variables which may affect the quotation including the time of year (affecting our work load) location of shoot, potential weather and other external shooting conditions, associated risk of taking the job on, requirements for additional CAA approvals and site visits.
PAYMENT TERMS
Unless otherwise agreed in advance, bookings are secured upon receipt of 50% of the total fee, which must be paid upfront. The remaining 50% is due within 7 days of the invoice date. In special circumstances or where time constraints apply, or a fixed completion date hasn’t been agreed, alternative arrangements may be considered.
We are always happy to discuss any aspect of these terms further and are committed to being fair, reasonable, and transparent in all our dealings.
Written quotes will be provided upon receipt of a full brief from the Client and once we’ve had the opportunity to discuss the shoot requirements and expectations in detail.
If the Client fails to make payment within the agreed period, interest will be charged on the overdue amount at a rate of 8% per annum plus the Bank of England base rate, starting 30 days after the invoice due date. Interest will accrue daily until full payment is received. The Client is responsible for paying both the overdue amount and any interest incurred. Additionally, any costs associated with recovering overdue payments will be added to the final bill. All payments must be made in full without deductions.
AVAILABILITY, BOOKING & DEPOSIT
Due to the nature of the weather in the UK and nature of filming shoots we are very flexible when working with clients. Many of our jobs are booked very last minute. However we must have enough time to do pre-flight checks and ensure that the job can be undertaken safely, adhering to the rules & regulations of aerial filming and our operating licence.
We are happy to pencil in potential jobs and dates for Clients. However, actual bookings where deposits have been paid will always take priority. Naturally, if someone has a date pencilled in we will go back to them with first refusal on their proposed date.
Unless otherwise agreed in advance, bookings are secured upon receipt of 50% of the total fee, which must be paid upfront. The remaining 50% is due within 7 days of the invoice date. In special circumstances or where time constraints apply, or a fixed completion date hasn’t been agreed, alternative arrangements may be considered.
POSTPONEMENTS, CANCELLATIONS & WEATHER
Remote controlled aerial filming is naturally affected by the flying conditions. If due to weather (i.e. rain, strong, winds etc) we are not able to shoot we shall not charge the client if we can make alternative arrangements for the shoot to happen at another time. The 50% booking fee is simply transferred to another day when we can shoot.
If the shoot cannot be re-scheduled (which we usually know in advance of carrying out the job), we will discuss cancellation policy and potential fees with the Client and come to a fair and reasonable compromise.
If a job is cancelled due to other issues and simply not re-scheduled due to the client no longer requiring our services the 50% deposit will not be refunded unless by a pre-agreement and if additional costs have been incurred, these will also have to be met by the client.
COPYRIGHT AND USAGE
Unless a buyout of footage is specifically agreed and contracted, HD Drone Photography retains the copyright of all filming content. HD Drone Photography will get full use of the material, however will not be able to sell the footage or allow 3rd party companies to use it without the agreement of the Client.
Naturally we are proud of our work and HD Drone Photography actively promotes its services and we reserve the right to use ANY of our footage for internal promotion, whether this be inclusion on our showreel for PR purposes to promote HD Drone Photography.
If you have any questions or issues with any the above we would ask you to kindly speak to us in advance of commencement of filming. Thank you.
CONFIDENTIALITY
All enquiries will be treated in the strictest confidence.